A landlord's tenant-request portal, deployed in seven days
A property management firm with 240 units needed a tenant-facing maintenance portal with photo upload, vendor routing, and SMS notifications. Laravel on Railway, in a week.
Time to ship
7 days
Units onboarded
240
Phone tickets
-38%
Challenge
A property management firm with 240 units across four buildings was drowning in maintenance phone calls. They needed a tenant portal where renters could log requests with photos, and the office could route them to plumbers, electricians, or in-house staff.
Approach
Laravel 11 + Livewire 3, S3 image uploads, role-based access for tenants vs office staff vs vendors, and SMS notifications via Twilio for urgent requests. Deployed on Railway with daily Postgres backups and a small admin to bulk-import the existing tenant list.
Outcome
Launched on day 7. By month one, 38% of maintenance requests had moved from phones to the portal. The office reclaimed roughly six hours a week, and average response time on urgent tickets dropped from a day to under four hours.
Pick a plan and we'll be in your repo by Friday.
Different idea, same playbook: send a brief, we scaffold, wire auth and Stripe billing, deploy, hand over the GitHub repo plus a Loom walkthrough.